Privacy Policy / Terms & Conditions

Privacy Policy

Privacy Policy for ComfortDogBeds.com

At ComfortDogBeds.com, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and
protect the personal information you provide when you visit our website, engage in transactions, or communicate with us. By using our website and services, you consent to the collection
and use of your information in accordance with this policy.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
1.1 Information Collected During Transactions
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, including but not limited to your name,
billing and shipping addresses, email address, phone number, and payment details. This information is necessary to process and fulfill your order.
1.2 Automatically Collected Information
When you browse our website, we automatically collect information about your device, such as your computer's Internet Protocol (IP) address, browser type, and operating system.
This information helps us optimize your browsing experience and enhance the functionality of our site.
1.3 Email Marketing
With your explicit consent, we may send you promotional emails about new products, special offers, and other updates from ComfortDogBeds.com. You may opt out of these
communications at any time.

SECTION 2 – CONSENT
2.1 How We Obtain Consent
When you provide us with personal information to complete a transaction, place an order, or arrange for delivery, we imply that you consent to our collecting and using it for that
specific purpose. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with the
opportunity to decline.
2.2 How to Withdraw Consent
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information. You can do this by
contacting us at support@comfortdogbeds.com or mailing us at: ComfortDogBeds.com 30423 Canwood St. Agoura Hills, CA 91301

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service. Additionally, we may share your data with third-party service
providers necessary to complete your purchase, such as payment gateways and shipping carriers.

SECTION 4 – SHOPIFY
4.1 Hosting
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services. Your data is securely stored through
Shopify’s data storage systems and databases, and they are protected behind a firewall.
4.2 Payments
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This information is encrypted through the Payment Card Industry Data Security
Standard (PCI-DSS) and is stored only for as long as necessary to complete your transaction. After your purchase is complete, your payment information is deleted.
For more details, please refer to Shopify’s Privacy Policy and Terms of Service.

SECTION 5 – THIRD-PARTY SERVICES
5.1 Use of Third-Party Services
In general, third-party service providers used by ComfortDogBeds.com will only collect, use, and disclose your personal information to the extent necessary to perform the services they
provide, such as payment processing or shipping.
However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to share with them. We encourage
you to review the privacy policies of these providers to understand how they handle your personal information.
5.2 International Data Transfer
If you engage in a transaction that involves a third-party service provider in a different jurisdiction than your own, your information may become subject to the laws of that jurisdiction.
For example, if you are located outside the United States and your transaction is processed by a U.S.-based payment provider, your personal information may be subject to U.S. legislation,
such as the Patriot Act.
Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our Terms of Service.
5.3 External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies before providing
any personal information.

SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed. Your data is
protected using Secure Socket Layer (SSL) encryption and stored using AES-256 encryption standards. While no method of transmission over the Internet is 100% secure, we comply
with all PCI-DSS requirements and follow additional generally accepted industry standards to protect your personal information.

SECTION 7 – COOKIES
ComfortDogBeds.com uses cookies to improve your browsing experience and to remember your preferences. Cookies are small data files placed on your device that allow us to
track your visit to our site and store information like items in your shopping cart.
The following is a list of cookies we use:
• _session_id: Allows Shopify to store session information.
• _shopify_visit: Tracks the number of visits to the site.
• _shopify_uniq: Counts the number of visits by a specific customer.
• cart: Stores the contents of your shopping cart.
You have the option to disable cookies through your browser settings, but this may impact your ability to use certain features of our site.

SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the legal age in your jurisdiction and have given us
consent to allow any minor dependents to use our website.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website. If we make significant changes to
this policy, we will notify you by email or through a notice on our homepage.

SECTION 10 – QUESTIONS AND CONTACT INFORMATION
If you wish to access, correct, amend, or delete any personal information, or if you have any questions, please contact us at legal@comfortdogbeds.com or by
mail at: ComfortDogBeds.com 34023 Canwood St Agoura Hills, CA 91301
This Privacy Policy is subject to change as we update our practices. We encourage you to review this page periodically for any changes.

Terms and Conditions

Terms & Conditions Policy for ComfortDogBeds.com

OVERVIEW
(a) This website is operated by ComfortDogBeds.com. Throughout the site, the terms “we”, “us,” and “our” refer to ComfortDogBeds.com. ComfortDogBeds.com offers this website,
including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
(b) By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”),
including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without
limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
(c) Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer,
acceptance is expressly limited to these Terms of Service.
(d) Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at
any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility
to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
(e) Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS
(a) By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state
or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
(b) You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to,
copyright laws).
(c) You must not transmit any worms or viruses or any code of a destructive nature.
(d) A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
(a) We reserve the right to refuse service to anyone for any reason at any time.
(b) You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
(c) You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through
which the service is provided, without express written permission by us.
(d) The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should
not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for
your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your
responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice
at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
(a) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or
exchange only according to our Return Policy.
(b) We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer
monitor's display of any color will be accurate.
(c) We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a
case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at
any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void
where prohibited.
(d) We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in
the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the
order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and
other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such
tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from
or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on
which tools are provided by the relevant third-party provider(s).

SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that
are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any
third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party
websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns,
or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us comments, suggestions, proposals, or any other materials (collectively referred to as “comments”), you agree that we can use these comments in any manner we
choose. This includes the right to edit, copy, publish, and distribute your comments without any obligation to maintain them in confidence or compensate you. We reserve the right
to monitor and remove any comments we deem inappropriate or unlawful, in our sole discretion. By submitting comments, you confirm that they do not infringe on any third-party
rights and do not contain any harmful material. You are solely responsible for the accuracy and legality of the comments you provide.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
(a) Occasionally, you may find information on our site that contains typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right
to correct any errors, inaccuracies, or omissions at any time without prior notice. (b) We are not obligated to update any information unless required by law. Any date provided for
updates does not imply that all information has been modified.

SECTION 12 - PROHIBITED USES
You agree not to use the site or its content for any unlawful purposes, including but not limited to: (a) soliciting others to engage in unlawful acts; (b) violating any laws or
regulations; (c) infringing on our or third-party intellectual property rights; (d) harassing or discriminating against individuals; (e) submitting false information; (f) uploading
malicious software; (g) collecting personal information; (h) spamming; or (i) interfering with the site’s security features. We reserve the right to terminate your access for violations
of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
(a) We do not guarantee that your use of our service will be uninterrupted or error-free. (b) We do not warrant the accuracy or reliability of results obtained from using our service.
(c) We may remove the service temporarily or permanently without notice. (d) Your use of the service is at your own risk, and it is provided "as is" without warranties of any kind.
(e) In no event will ComfortDogBeds.com or any associated parties be liable for any damages arising from your use of the service or products purchased through it.
(f) In jurisdictions that do not allow the limitation of liability, our liability is limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless ComfortDogBeds.com and its affiliates from any claims or demands made by third parties arising from your violation of these
Terms of Service or any applicable laws.

SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unenforceable or unlawful, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.

SECTION 16 - TERMINATION
(a) The obligations and liabilities of both parties incurred before termination will survive. (b) These Terms are effective until terminated by either party. You may terminate them
at any time by notifying us. (c) We may terminate your access without notice if you fail to comply with any provision of these Terms.

SECTION 17 - ENTIRE AGREEMENT
(a) The failure of either party to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. (b) These Terms of Service constitute the
entire agreement between you and us regarding the use of our service, superseding any prior agreements. (c) Any ambiguities in these Terms will not be construed against
the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service are governed by the laws of the jurisdiction in which ComfortDogBeds.com operates, without regard to its conflict of law principles.

SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms of Service at any time. Your continued use of the service after any modifications constitutes acceptance of the new Terms.

SECTION 20 - CONTACT INFORMATION
For any questions about these Terms of Service, please contact us at legal@comfortdogbeds.com.